I have inherited a website here and want to move it completely to GoDaddy. GoDaddy has a tool for directly bringing my entire website from here to GoDaddy including automatically building any databases necessary during the process.
The problem I am having is naming conventions for some of the fields I have to input information on the GoDaddy side.
I have to enter the following information:
1. The URL to the location of the installed application to be migrated.
(http://tvssenergymanagement.com)
2. Choose either FTP with TLS/SSL or FTP
(I have tried both)
3. Server IP or Hostname
(I have tried many many things here ... don't know what to put)
(This is the field that always calls an error)
4. Port number (21)
5. Username
(This is the username I use to log in to the admin account on WP)
6. Password
(This is the password I use to log in to the admin account on WP)
7. Path from the FTP account's root directory to the above install location
(public_html
8. Domain is filled in for me automatically. It is the GoDaddy domain name
9. Database Management. The choices are Automatically Create or Select Existing Database
(I chose Automatically Create since no database exists yet and I want it to use the existing database from WP)
Each time I input a server name for #3 above I get the error message "! Could not connect to the web hosting server. Please try again in a couple of minutes. Technical Error: Undefined index: locale"
Nothing gets imported into GoDaddy. I suspect the problem is that I don't have the correct information to input into field #3, but after much searching cannot find where this information is located. I have tried tvssenergymanagement.com, http://ftp.tvssenergymanagement.com, tvssenergymanagement.wordpress.com and all of them return the same error message.
GoDaddy suggested I make a backup of all the data on WP and then upload it into the GoDaddy site, but once again ... can't find any help on this. All I can find is Export which exports a xtml document which is useless for using in GoDaddy (according to GoDaddy)
What am I doing wrong? What I am trying to do should not be complicated.
