;) my provider didn't reinstalled it :) he did tell me to reinstall ! Here is our conversion to learn more about the case . BVut i didn't reinstall wp neither ;) so here I am :) I have cleaned the htacces like you told me to do , but when i go to domain.com/wp-admin/network/setup.php I still have a 404 error ( redirected loop)
What can I do ?
THANK YOU SO MUCH :)NORA
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GoDaddy Support
2/4/2014
9:44 pm
Hello Nora,
I am sorry to hear that the update has cause so much frustration. WordPress is always doing updates to keep up with security. From what I could see and what you have told me it seems that the actual login file is missing.
The easiest way to fix this is to reload your wordpress application from scratch. BEFORE you do that you need to back up the database and your content otherwise your site will be lost. Below is a link that will give you the steps needed to back up and restore your wordpress and database.
http://support.godaddy.com/help/article/6117/moving-your-wordpress-site-to-us-from-another-host
Once you back up the site and database then you uninstall the application through the hosting control center this take about 5-10 minutes. Once deleted then install a new wordpress. Using the steps to restore this will get your site back and you will be able log in to make updates!
If you have any questions feel free to let us know since we are here 24/7 via phone 480-505-8877 or through email by visiting support.godaddy.com.
Thank you,
Jason W.
NORA ACHAB
2/4/2014
2:29 am
Hi ,
Since i updgraded to wordpress 3.8.1 via godaddy app I lost my acces to the WP-admin
http://eventplusagency.com/wp-login.php has a redirect loop.
i've downgraded again to 3.8 but did work yet ! how can I acces to my Dashboard plese? can you see what's happening on my site please?